Contact Belkin Customer Service
Belkin Phone Numbers and Emails
Toll-Free Number:
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(800) 223-5546
Customer Service:
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(866) 231-0370Mexico
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(888) 310-6394Mexico
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(844) 745-9366Wemo products
Belkin Emails:
Contact Information
Belkin Website:
Belkin Help Center:
Corporate Office Address:
Belkin Customer Service Reviews
I placed an order for a charger on 12/24/23 that was "pre-order" and expected to ship by the 1st of the year. No updates and no product one month later.
I called customer service and they said "it's a warehouse thing" but that my product would still come. Still no item so I left a review on their website and was then contacted by customer service. They did not charge my card, however, I expressed I still wanted the product at the price when I ordered it. They then canceled my order stating it was on "back order".
This is a lie because others have received theirs and are posting reviews. I then received another email from customer service that they were closing my case because they "haven't heard from me", which of course is a lie as well.
They don't communicate with customers or amongst themselves. Very poor business practice.
Terrible service they want you to pay to talk to them and join a thing that cost you $49 a month you can cancel anytime you want. Thats what they say you can cancel but once theyve got you, its *** trying to cancel and get your money back
You should not have to open up something like that and pay ahead of time to talk to customer service I really feel like its a way to get into your credit card to charge away if they want to.
I would tell people not to buy any products from Belkin. There are representations poor.
How Good is Belkin's Customer Service?
Summary of Belkin Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Belkin?
Product/ Service Question:
- “Went not connecting to house wi-fi”
- “Warranty”
- “Warranty screen protector”
Return/ Replace Question:
- “Replacement screen protector has not been received from Berlin. I submitted the request January 13, 2024”
- “Need a replacement iPhone screen protector”
- “Replace broken screen protector n registered info”
Payments and Charges Question:
- “Setup Belkin boost charge”
- “Charger not working”
- “Phone charger is not working second time”
Shipping and Delivery Question:
- “Given wrong address for order”
- “Send wrong size of iPhone 15 pro screen replacement”
- “Haven't received my package”
Request for Information Question:
- “I need assistance with registration for my blue light protector screen”
- “Need to talk to an agent”
- “Help with warranty”
Account Question:
- “Need password”
- “Can't login to WeMo app”
- “My app won't let me sign in and I keep losing connection to my plugs”
Staff Question:
- “No service”
- “5 star service call, I’m very happy how I was helped. The guy was very helpful and knowledgeable, hats off to him”
- “Wanting to get guest off of my internet service and change the pswrd on internet service”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Cracked screen protector”
- “My screen protector not good”
- “Router issues”
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